Questions & Answers

Are referrals shared and discussed within the provision?

The referrals are always shared and discuss with the Registered Manager and staff that will be directly involve in the provision of support and care . The care requirements are always discussed and understood. Our  newly refurbished and furnished  accommodation is in a quiet location in Princes Park, Chatham with 24/7 CCTV  security . In addition to the general need for care, the other areas that we would pay special  attention to:  consumption of alcohol and substances, use of lighter  in individual  rooms, as we are aware that young service users can  easily be influenced.

 In terms of the provision of care, we have now started the process of registration with Ofsted; however, we do not Know how long the process may take

What documents assessments and information do we require for referral?

The following documents  enable us to offer a suitable home and meet the service user’s  needs:

  • A detailed and well-structured Placement Plan with information
  • Meeting Needs template
  • Semi-independent
  • Spot – Purchase terms and conditions and

Pricing Schedule

Why is OnePlace Homes an appropriate home for the young vulnerable person?

Providing a loving, safe, and stable home to live, learn and make the transition to independent adulthood is our  primary priority of in all placement consideration.

Our accommodation:  warm, inviting  friendly, and newly refurbished and furnished  4 bedroomed suitable for young people. Located in a quiet area of Princes Park, Chatham Kent. View www.oneplacehomes.co.uk/Accomodation.It is within walking distance to Morrisons, a doctor’s surgery and various bus stops. 2.7 mils to Chatham high street and train station.

Our Team: Our primary objective is to see young people flourish and develop into confident adults that are empowered to lead a very happy and fulfilled life.

We have, as part of our senior management team a fully qualified and well experienced registered manager, as well as a UK Registered Social Work with MSW Social Work, extensive experience in supporting service users suffering from significant traumas, engaging with difficult families and child protection. Our support staff are trained and qualified up to level 3 with over 20 years combined experience in the care sector. Regular CPD to improve staff practice is encouraged and all our staff are enhanced DBS checked.

 We provide person centred care that is focused on individual needs. We treat the individual service user with respect and trust while maintaining professional boundaries. We focus on supporting individuals to lead an independent life and to attain their full potentials.

 We will identify the individual service user’s strength and encourage him/her  to focus on their strength. Within the home, we’ll encourage and support the service user to take control of their life and work towards setting and achieving personal goals and transition into independent life.

We spend time  helping to talk  things through with the  service user such as   experience  and their general perception about life. The purpose is to  allow  the service user  to ask questions and then give him/her  time to process the information.

Some times  would arrange for the service user  to volunteer at shop or any other environment that supports their interest ie pet shops etc.

 We acknowledge and encourage them to  follow their  likes, interests,   and promise our  continue support to help in the areas of interest  identified.

We would like to support the plan that is  in place towards  transition ie life skills , education . We will establish working sessions would focus on risk taking behaviour, reducing risky behaviors, and harm reduction work to ensure that the service user no longer engage in harmful activities ie  substance misuse etc

We would also work to maintain the support of long-term therapist. we will provide  all the support and space that the service user  needs to improve their  mental health and related emotions so that he/she could progress and settle in our  safe and secure environment .

At OnePlace Homes , we have worked extensively with young people are diagnosed with ECHP, PTSD, ADHD, anxiety, depression We will also work with  service users  to monitor  online activities by providing online safety education to safeguard him around social media and other online activities. Our Internet access is filtered to ensure that inappropriate websites are not accessible from within the home network.

We will continue with educational support within the placement to give the service user a chance to gain academic skills and other practical life skills.

We will work with appropriate agencies to complete any issue identified   around mental health to the level that would give service users  the best possible chance of transitioning into adulthood which will help regain a sense of self-worth. In addition, we would create a positive environment where service users could engage with his/her interests.

There will be a daily timetable that is  personalized to cater for the individual service user  daily needs; this will be agreed with him/her and where necessary the Social Worker. The purpose is to  track what is going well and provide insight into things that could be improved. It would also provide an educational engagement so that the service user  is able to achieve the basic qualifications in Maths, English and ICT at the end of Year 11.

 We will work with service users to improve their  literacy and numeracy skills so as to improve their  confidence and self-esteem. We would work with the Social Worker to draw up a behavior agreement in place at the placement planning meeting – clearly defining expectations, consequences.

Our calm and professional approach will work with service users to overcome the impact of the following:

  • Witnessing domestic abuse.
  • Experiencing neglect in early
  • childhood
  • Struggling with his emotional regulation

Service users  will be immediately registered with the local Doctors’ surgery, Dentist, and Optician (Boots) to ensure  medical conditions are appropriately taken care of. We will follow up with any pending appointments where applicable. We would continue to support a full medical assessment for ADHD and other associated disorder. We will encourage educational support within the placement for service users to offer him/her  a chance to gain skills and get inspired for the future.

What skills/training/experience does the provider/staff have to support the young person and to meet their needs?

All our staff are trained in all mandatory courses in health and social care. Our Registered Manager was awarded Level 5,Diploma in Leadership for Health and Social,Care and Children and Young People’s Services in and has been working in that capacity since 2017

The owner/provider is a qualified ex-secondary school teacher who has been working with young people, including those who are NEET We have, as part of our senior management team, a UJ Registered Social Worker with MSW Social Work and is well experienced in in supporting clients who have extensive experience in dealing with people with significant traumas, engaging difficult families and child protection.

Our support staff are trained to at least level 3in Health and Social Care.

Regular CPD to improve staff practice is encouraged, and all our staff are trained on all  our policies, including policies on CSE, Prevent, Safeguarding, etc. and all staff are enhanced DBS checked. We are very passionate about helping individuals to achieve dignity and respect for themselves and promoting independents. The Placement Plan does not suggest that there is any DoLs in place.

What specific areas of safeguarding and/or risk have been discussed? Have you considered any potential CSE, Prevent and Gang issues and the impact on the young person? What techniques/strategies have been agreed to minimise any risk?

We have a well-documented safeguarding policy that all staff are required to adhere to. Our policy on Safeguarding children and young people, CSE, Prevent and Gang issues ensure that our trained staff are vigilant about the potential risk relating to suicide, sexual exploitation, gang, etc, and would monitor and record any unusual behaviour. The Placement Plan for service users does indicate an immediate risk of County Lines and Gangs. Our staff are trained to look out for signs of these taking place as service users   vulnerable to this due to their age, mental health and some has been previously exploited. Propose Meeting Needs would help to mitigate against these risks. Some of the service users  are  vulnerable to being easily exploited, our staff will be vigilant to focus on  monitoring the service user  around Prevent, County Lines, Gang issues etc.

Service users are supported to maintain a professional relationship with staff built around, mutual respect, trust, love, and appropriate boundaries. We ensure that trusting relationship is developed that would facilitate open discussions and confidence so that service user know to share any negative thoughts and is inspired to cherish life and develop skills and relationships that would improve his/her mental  health.

Our staff are trained to take positive action to clarify and record suspicions and minimize the young person’s involvement in sexual exploitation. If suspicions are confirmed, the

following steps will be taken:

  • Treat the young person as a victim of exploitation, not a criminal
  • Ensure that all relevant information is recorded in the young person’s care.
  • Plan and file concerning adults and identifying information (e.g. appearance, cars etc., telephone activity, the child’s
  • patterns of going missing etc) – together with decisions and clear directions for action, including timescales
  • Make every effort to dissuade the young person from leaving to engage in sexual exploitation by talking to them, involving
  • them in alternative activities, and ensuring they have the resources to attend, including escorting where necessary
  • Offer advice about appropriate clothing
  • Ensure that the child is aware of the legal issues involved, including advice that staff cannot safeguard money which is reasonably suspected to have been gained through sexual exploitation.
  • When staff do acquire such money, they must retain it and seek legal advice
  • Monitor telephone calls, letters, and all forms of electronic communication, e.g. social networks, email, instant messenger, by preventing the young person from receiving some incoming
  • calls, being present when phone calls are made, confiscating a mobile phone which is being used inappropriately, monitoring electronic communication, opening some letters in the presence of
  • the child and withholding letters if necessary; reasons for intercepting letters and calls will be included in the care plan
  • Monitor callers to the home, or adults
  • collecting children by car. This may involve turning visitors away, or passing information direct to the police,
  • Monitor any suspicious activity in the vicinity of the home and informing the police
  • Use physical control where appropriate, in accordance with agreed policy procedures and practice guidance, to prevent the child leaving home to engage in sexual exploitation
  • Where these efforts fail, and the child leaves, staff need to decide whether to follow them and continue to encourage them to return
  • If they will not return, staff should inform the local police and pass on relevant information
  • Liaise with other agencies, to look out for a child who has gone missing
  • Offer sensitive and welcoming responses to children returning home.

We will also continue to educate service users about the risks of engaging with criminal groups, and we will promote their engagement with outdoor activities and music that would allow the service user to view his/her  life differently and foster improved mental health and self-worth.

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